How to Leverage Quality Management for Regulatory Compliance

White Paper Published By: Interactive Intelligence
Interactive Intelligence
Published:  Feb 26, 2013
Type:  White Paper
Length:  12 pages

In today's regulations and risk management, business has become increasingly complex, and penalties are growing. Managing risk must therefore include monitoring the actions of your entire organization, along with the actions of any contractor on your behalf. This requires careful evaluation of all legislation that pertains to your operation. In other words, any number of regulations can cover how you engage with your customers and prospects, and how you manage your customer contact records. Read on to learn how to leverage quality management for regulatory compliance.

Tags : 
quality management, regulatory compliance, risk management, complex risk, monitoring actions, data management, business technology