Improving Your Customer Strategy with Workforce Optimization

White Paper Published By: Interactive Intelligence
Interactive Intelligence
Published:  Feb 27, 2013
Type:  White Paper
Length:  12 pages

Improve your customer strategy with workforce optimization by reading this white paper -- learn through 10 key questions in which you can find all the answers you need on improving your customer strategy.

  • What is workforce optimization suite and what does it do?
  • What business benefits can be achieved through a workforce optimization solution?
  • What are some of the latest innovations in the area of speech analytics?

Tags : 
improving customer strategy, interactive intelligence, optimization, 10 key questions, benefits, customer strategy, knowledge management, data management