8 Tips for Outbound Calling Compliance for the Debt Collection Industry

White Paper Published By: Interactive Intelligence
Interactive Intelligence
Published:  Feb 28, 2013
Type:  White Paper
Length:  10 pages

Representatives from the debt collection industry make billions of contacts with consumers on behalf of creditors every year. With compliance being necessary -- this paper will explore critical sites of outbound calling compliance and suggest a few tips to address the hurdles that attend them.

Tags : 
outbound calling, calling compliance, fdcpa, debt collection industry, compliance tips and suggestions, hot button issues, interactive intelligence, knowledge management, enterprise applications, business technology, telecom