Enabling Collaboration in Insurance: The Role of Communications, Content, and Processes

White Paper Published By: Interactive Intelligence
Interactive Intelligence
Published:  Apr 23, 2014
Type:  White Paper
Length:  12 pages

Collaboration working together for a common goal is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important. Author Mark Breading of Strategy Meets Action explains how applying collaboration technologies to specific insurance business problems is enabling insurers to realize the true promise of collaborating for a competitive advantage.

Tags : 
collaboration, insurance, interactive intelligence, communications, contact center, business process, collaboration technology, it management