Econsultancy's Quarterly Digital Intelligence Briefings look at some of the most important trends affecting the marketing landscape.
The following sections are featured in the report:
- Complexity of customer experience
- CX is a team sport
- Mobile excellence in the age of context
- Bridging the digital and physical gap
- Internet of Things and wearable tech
- The importance of design
Download the Quarterly Digital Intelligence Briefing (The CX Challenge) to find out the struggles and successes of modern customer experience (CX).