The Loyalty Evolution: Growing Investment and the Multichannel Promise

White Paper Published By: CrowdTwist
Published:  Jun 06, 2016
Type:  White Paper
Length:  26 pages

Loyalty is in the midst of positive momentum. Brands are increasingly realizing the value loyalty programs offer to boost their bottom line and strengthen customer relationships. While many are successful, there is still work to be done to achieve sophistication. This report provides a deep dive look into the loyalty landscape, the role of multichannel loyalty programs in driving success, and a glimpse at what the future holds for the industry.

Tags : 
crowdtwist, multichannel loyalty pograms, customer relationships, loyalty programs, emerging marketing, crm & customer care