Tips to improve the Customer Experience with Digital Intelligence

Webinar Published By: IBM
Published:  Feb 01, 2017
Type:  Webinar

View this webinar now to learn what the experts are saying about the current state of digital analytics and hear why not upgrading is a threat to your business. James McCormack of Forrester will detail what steps you need to take now.

Youíll learn these key talking points to make the case to your CEO:

  • Why existing digital practices arenít sophisticated enough

  • Why you need better insights into your customers to stay competitive

  • What elements of an analytics program you must have to think strategically 

Tags : 
ibm, commerce, customer experience, digital intelligence, customer analytics, customer insights, enterprise applications, business technology