Modern Consumers Require an Omni-Channel Strategy

White Paper Published By: LogMeIn
Published:  Mar 06, 2017
Type:  White Paper
Length:  4 pages

Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.

Tags : 
logmein, omni channel, customer loyalty, customer support agent, market research, consumer research, renewals, business technology