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Published By: Esker     Published Date: Jun 29, 2017
Efficient O2C processes play a large role in the customer experience and company success — unfortunately, they can be a challenge to attain when you have different teams working towards different goals. In this eBook, you’ll explore how O2C automation not only improves efficiency, but the entire customer experience, by uniting your five most strategic teams: 1. Order Management 2. E-Commerce 3. Logistics & Distribution 4. Account Receivable 5. Sales Start creating a positive customer experience with a proactive solution. Download your copy of the eBook now!
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order-to-cash, customer experience, machine learning, order management, collections management
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
The impact of accounts receivable (AR) on business success is unquestionable. Not only is it one of an organization’s largest assets, it deals directly with a different type of asset that doesn’t show up on the balance sheet — customers. So why then, do so many organizations still run their AR processes like it’s the mid-90s? You have to admit, it is a bit ludicrous. Despite its vital importance, AR is consistently one of the most under-resourced and operationally outdated business processes. One recent study found that 50% of all businesses still use manual processes for managing their receivables. Fortunately, as this eBook will explore, the reason for AR’s stasis isn’t an unsolvable problem; on the contrary, the strategies for overcoming these challenges are as simple as they are sensible, and any business can do them. Learn More — Download the Accounts Receivable Management eBook!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
Accounts receivable (AR) is no second-rate department. Not only is it usually the largest company asset, it deals directly with customers and cash flow — things businesses can’t do without. You'd think internal AR processes would be on the cutting edge of innovation, right? Yeahhh … not so much. While departments like sales, marketing and payroll have embraced the use of software solutions, AR has been slow to catch up, with many still relying on sticky notes, calendar reminders and spreadsheets to manage post-sale collections activities. Read this eBook to discover how automation can: • Be a complementary tool that eliminates tedious tasks • Be multi-dimensional, in that its usage can be extended into other areas of AR • Drive repeat sales and allow you to get paid faster Download the eBook now to discover more about Accounts Receivable Automation!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
When folks in AR hear the word automation, it doesn't necessarily bring to mind the most positive, reassuring thoughts. Change is never a seamless process but distinguishing fact from fiction can go a long way. Every AR department has the same goals - reduce operating costs, collect payments faster and strengthen their relationships with customers - AR automation is simply a tool to help accomplish them. Learn why AR automation shouldn't be scary and why it matters more than ever in this insightful white paper.
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
Raise a hand if your accounts receivable (AR) process is bad. Like just-thinking-about-it-gives-you-a-headache kind of bad. Sound familiar? OK maybe it’s not all doom and gloom but — take it from us — if you process customer invoices manually, there’s a good chance you’re in the throes of some pretty awful AR practices. This guidebook helps you identify those wrongs and how to make them right.
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
With little to no oversight into billing and collections‚ it can be hard to evaluate and improve the performance of accounts receivable (AR) processes — but not anymore. AR Automation solutions provide access to critical analytics that go beyond DSO to transform your AR department into a more strategic‚ value-added operation. Read our new AR Analytics Playbook to discover the six essential metrics that can bring big gains in efficiencies‚ such as: • Faster customer payments • Reduced administrative costs • Enhanced collections efficiencies • Improved customer retention The competition isn’t getting any weaker. Start strengthening your business with an AR automation solution today!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
Wasted time is wasted money — and accounts receivable (AR) departments can waste a lot of both with antiquated billing and collections methods. Download the new white paper‚ Winning the Billing & Collections Battle‚ to learn how your organization can overcome common obstacles in every phase of AR by: • Automating invoice delivery without format restrictions • Giving your customers self-service access to invoices • Modernizing post-sale collections interactions • Going beyond DSO with advanced KPIs and analytics With a complete AR management solution‚ time and money is on your side!
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: Esker     Published Date: Jun 29, 2017
Getting paid is a top priority for every business. However‚ with the wide variety of invoice formats used along with disputes about pricing or items delivered‚ the process of billing and collections can be a complicated affair. Learn how you can leverage Accounts Receivable (AR) Automation tools to achieve more on-time payments by reading the Institute of Finance & Management’s (IOFM) white paper‚ 8 Steps to a Customer-Centric Approach in Collections. A happy customer today is a customer that will pay! Download the IOFM white paper and discover how to move your business to the top of your customers’ payment lists.
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accounts receivable management, invoice management, collections management, ar best practices, invoice portal, invoice delivery
    
Esker
Published By: DocuSign     Published Date: Mar 23, 2016
“The introduction of DocuSign into our collections process significantly improved DSO contributing to access to over $1M in additional working capital on an annualized basis.” -Brian Frank, Director, Global Enterprise Operations, LinkedIn Read this case study to learn more about LinkedIn's sucess with DocuSign.
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DocuSign
Published By: FICO     Published Date: May 11, 2017
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.
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customer experience, analytics, risk management, finance
    
FICO
Published By: MedeAnalytics     Published Date: Mar 09, 2012
Through the implementation of integrated, comprehensive workflow technlogy,Simi Valley Hospital has been able to reach 135% of point-of-service cash collections goal. Read to learn more about Simi Valley Hospital's success in achieving front-end process improvements.
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healthcare, point of service, cash collections, pai, patient access, patient access intelligence
    
MedeAnalytics
Published By: athenahealth     Published Date: Apr 30, 2013
Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.
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healthcare, medical, hitech act, ehr, patient engagement, practice efficiency, self-pay collections
    
athenahealth
Published By: athenahealth     Published Date: Apr 30, 2013
Payment reform has long been discussed in health care, as escalating costs have spurred calls for changes to the dominant fee-for-service model. Learn the capabilities that you can develop to not only help position your practice to respond to any of the payment reform models likely to occur in the future, but also make your practice more successful now.
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payment reform, ehr, referral engagement, connectivity, protocol, governance, collections, change management
    
athenahealth
Published By: RelayHealth     Published Date: Apr 01, 2013
Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.
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statements, patient statements, healthcare, collection, patient experience
    
RelayHealth
Published By: RelayHealth     Published Date: Apr 01, 2013
Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.
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healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction, finance
    
RelayHealth
Published By: athenahealth     Published Date: Apr 09, 2012
As health care costs rise, patients are required to pay more of those costs out of their own pockets. Learn 7 tips on how to deploy a self-pay strategy to help patients pay the balances.
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patient payments, self-pay, patient payment, patient responsibility, health care self-pay, medical billing, practice management, athena health
    
athenahealth
Published By: Workday     Published Date: Oct 15, 2015
Workday Revenue Management brings together customer contracts, billing, collections, and revenue recognition in a single, unified solution. Learn how Workday Revenue Management can help your accounting organization easily manage, account for, forecast, and recognize revenue.
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revenue management, customer contracts, billing, collections, revenue recognition, managing revenue, accounting, forecasting
    
Workday
Published By: Equinix     Published Date: Oct 27, 2014
Enterprises grapple with a host of challenges that are spurring the creation of hybrid clouds: collections of computing infrastructure spread across multiple data centers and multiple cloud providers. This new concept often provokes uncertainty, which must be addressed head on. As more applications and computing resources move to the cloud, enterprises will become more dependent on cloud vendors, whether the issue is access, hosting, management, or any number of other services. Cloud consumers want to avoid vendor lock-in—having only one cloud provider. They want to know that they will have visibility into data and systems across multiple platforms and providers. They want to be able to move servers and storage around without a negative impact on application availability.
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data center, enterprise, cloud, experience, hybrid, performance, strategy, interconnectivity
    
Equinix
Published By: FICO     Published Date: Sep 02, 2016
Download this case study to learn how the Collections Treatment Optimization program powered by FICO® Xpress Optimization Suite and FICO® Model Builder helped more than 6,000 customers avoid repossession and stay in their cars, and prevented 50,000 customers from reaching a stage of delinquency that would affect their credit. The program also helped grow the lending portfolio by 9% without adding collections headcount.
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toyota financial services, fico, collections treatment optimization, cto, collections, auto loans
    
FICO
Published By: FICO     Published Date: Sep 02, 2016
Behind FICO® Collections Optimisation is a sophisticated decision modeling capability that quanti es the impact of an organisation’s business decisions and actions on customer outcomes such as revenue, loss and profit.
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loans, fico, fico collections optimization, collections and recovery, c&r, resource allocation, roll rate reduction, collector performance
    
FICO
Published By: ZirMed     Published Date: Feb 04, 2013
This white paper examines the issues affecting these decisions and includes insights from several industry veterans whose areas of expertise focus on physician practice acquisitions.
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zirmed, finance, physician practice acquisitions, cdh, retail expenditures
    
ZirMed
Published By: ZirMed     Published Date: Jun 28, 2013
Advanced Medical Imaging (AMI) offers a full range of diagnostic imaging and intervention services in the metro Denver, Colorado area. In an effort to create a more proactive patient collection process they turned to ZirMed. Learn how AMI was able to increase point-of-care collections by estimating patient responsibility and collecting a portion of payment before service.
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medical imaging, radiologic services, ami, diagnostic imaging, intervention services, radiologist, claims management
    
ZirMed
Published By: Tapinfluence     Published Date: Jun 07, 2016
Consumers are hungry for social content that speaks to their unique needs, but they seldom turn to brands to get it. In order to satisfy this need, you have to reach consumers where they already are with content that adds value beyond what any of your products can offer. This eBook will guide you through the process of creating optimized content for social campaigns, including recipes, styled photo collections, instructional videos, product reviews, and more.
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content management, content delivery, best practices, performance management, reach, social content
    
Tapinfluence
Published By: Intacct Corporation     Published Date: Jan 02, 2014
In this guide, written by and designed for CFOs and finance executives, you'll learn about specific actions that leading companies are taking to improve their performance by: • Gaining control over deferred revenue and revenue recognition. • Streamlining order management and the quote-to-cash process. • Maximizing recurring revenue and automating billing and renewals. • Improving cash and collections while decreasing churn. • Speeding consolidation, reporting, and analysis across multiple business entities and currencies. • Streamlining processes across your organization and reduce IT costs. Please download the whitepaper to learn more.
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cfo, improved performance, streamlining, streamlining processes, cost reduction, decreasing churn, it cost reduction, it management
    
Intacct Corporation
Published By: CareCloud     Published Date: Jan 08, 2014
Learn How Medical Billing Companies Can Cut Costs and Boost Profits. In this free Medical Billing report you will learn: •How to improve first pass resolution rate •To ensure clients are paid contracted rates •How to manage documents more efficiently •Keys to optimize workflow and collections cycle •Better ways to manage data and reporting •Tips to go digital and more! Download this whitepaper to learn more!
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medical billing, medical practices, workflow, gross margin, carecloud
    
CareCloud
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