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Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Kronos     Published Date: Jul 26, 2017
Changing workforce demographics are creating skills gaps and putting pressure on employers to source top talent. Learn how human capital management technology tools could be the key to stronger recruiting and hiring.
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skill gaps, human capital management, recruiting, hiring, workforce demographics
    
Kronos
Published By: Kronos     Published Date: Jul 26, 2017
Employers want to recruit and hire the best talent in their industry and avoid making costly hiring mistakes. But what if your organization’s internal processes aren’t set up to support efficient and effective hiring? If HR lacks the support they need to effectively manage online applications, screening, applicant tracking, hiring, and reporting, they may end up making poor hiring decisions that could impact your organization's employee engagement and business results.
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recruiting, hiring mistakes, effective hiring, online applications, human resources
    
Kronos
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training
    
CareerBuilder
Published By: American Express     Published Date: Jul 26, 2017
This report examines the hiring obstacles faced by medium-sized companies in five of the world’s biggest economies.
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amex, american express, talent management, hiring, global travel, workforce management, human resources, job placement
    
American Express
Published By: Tempworks Software     Published Date: Mar 17, 2012
Freemium is a feature-light version of our award-winning business software program, TempWorks Enterprise, that helps you manage hiring and sales processes.
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Tempworks Software
Published By: IBM     Published Date: Jul 26, 2017
It is generally accepted that a hybrid approach to IT operations gives enterprises both financial and operational flexibility— allowing them to apply new technologies with little or no capital investment and tap expertise without hiring new personnel. But it is still an imperfect solution, and with sophisticated new attacks propagating at an accelerated rate, security has become a top concern. This is evidenced by the growing number of C-level security executives and by the intensive efforts of IT organizations to identify and address the gaps in their enterprise defenses and improve their ability to respond to those attacks. It is clear that security for hybrid IT environments is due for an advanced upgrade.
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information technology, optimization, it security, data protection
    
IBM
Published By: Site Pro PPC     Published Date: May 14, 2009
Often times hiring a professional to manage your PPC accounts actually saves you money. Check out our free whitepaper to find out why!
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site pro, ppc, ppc management, adwords, google, yahoo, msn
    
Site Pro PPC
Published By: Site Pro PPC     Published Date: May 14, 2009
Thinking about hiring a PPC Manager? This Whitepaper explores some of the most important questions you can ask.
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site pro, ppc, ppc management, adwords, google, yahoo, msn
    
Site Pro PPC
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: ClearCompany     Published Date: Mar 24, 2016
As professionals in a world that is now driven by self-improvement, we’ve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. That’s the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations can’t execute those goals properly? Well, none really.
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clearcompany, human resources, hiring, recruiting, quality of hire
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Quality of Hire (QoH) has long been one of the major dividing lines between sourcing, recruiting and HR. After all, retention and talent management have more to do with the quality of a worker than anything else...right? Well, that’s what the recruiters might have you believe. In fact, quality of HIRE is right there in the name.
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clearcompany, quality of hire, recruiting, human resources, hiring
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Remember when recruiting and hiring lived in one HR box and talent assessment and performance management lived in another? Maybe that’s still your day-to-day reality.
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clearcompany, hiring, recruiting, performance management, talent assessment
    
ClearCompany
Published By: TriNet     Published Date: Jun 13, 2011
Learn about key HR areas that ALL entrepreneur's will eventually face.
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trinet, entrepreneur, cutting hr costs, increase productivity, human capital, hiring, human resources, improve performance
    
TriNet
Published By: TriNet     Published Date: Jun 13, 2011
Learn about key HR areas that ALL entrepreneurs will eventually face.
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trinet, entrepreneur, cutting hr costs, increase productivity, human capital, hiring, human resources, improve performance
    
TriNet
Published By: TriNet     Published Date: Apr 23, 2012
Download this report to learn about success stories and recommendations on how to take full advantage of innovative technology to help your efforts to attract and retain top talent.
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ecosystem, employers, recruiting, streamline, democratic, scientific, professional, networks
    
TriNet
Published By: TriNet     Published Date: Nov 26, 2012
In this report, leading entrepreneurs, recruiters, and investors share the best practices they use to win the talent wars.
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startups, recruiting, best practices, hiring, hiring technology, enterprise applications, business technology
    
TriNet
Published By: Polycom     Published Date: Sep 04, 2012
Business will be dominated by the fastest innovators. Hiring the right people will not be enough; getting them to think about the right things in the right context will be paramount, and video is becoming the primary knowledge transfer mechanism.
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event management process, cwe, collaborative work environment, video conferencing, high performing teams
    
Polycom
Published By: ADP     Published Date: Jun 09, 2017
The first step begins with envisioning your perfect employee. By the end of Part One you’ll know what role they’ll play in your business, as well as the skills and attributes that qualify them for the job.
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hiring, guide, steps, employee, adp
    
ADP
Published By: Cornerstone OnDemand     Published Date: Jul 28, 2015
Are you managing people with spreadsheets and paper because you think it saves you time and money? The reality is it's probably costing you a lot more than you think. Read this white paper to see how.
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talent management strategy, recruiting, hiring, training, onboarding, learning, succession
    
Cornerstone OnDemand
Published By: Oracle     Published Date: Aug 08, 2013
Increasing revenue while managing costs is a constant challenge for sales executives. Hiring more salespeople is often not an option. This free sales resource kit investigates some of the challenges facing today’s sales teams and ways in which sales can be optimised by using Oracle Sales Cloud to improve sales planning, coaching, prospecting and productivity. Download this free online resource tool to access videos, demos and whitepapers to see how you can sell smarter today.
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sales cloud, revenue, sales executives, oracle, sales, knowledge management, data management, business technology
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Increasing revenue while managing costs is a constant challenge for sales executives. Hiring more salespeople is often not an option. This free sales resource kit investigates some of the challenges facing today’s sales teams and ways in which sales can be optimised by using Oracle Sales Cloud to improve sales planning, coaching, prospecting and productivity. Download this free online resource tool to access videos, demos and whitepapers to see how you can sell smarter today.
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sales cloud, revenue, sales executives, oracle, sales, enterprise applications, business technology
    
Oracle
Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
With Adobe Document Cloud, HR teams can become more efficient in hiring, onboarding and documentation.
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maximize hr efficiency, adobe document cloud, hr staff, hr documents, send information to candidates, electronic documents, esign, hr personnel
    
Document Cloud for Enterprise
Published By: Cielo     Published Date: Mar 04, 2016
"Outsourcing" often gets a bad name. But when it comes to your recruitment function, partmering with an outside expert can successfully transform your approach to talent acquisition and deliver measurable business results faster.
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cielo, talent practices, talent acquisition, recruitment, recruitment process outsourcing, rpo, outsourcing, hiring
    
Cielo
Published By: Cielo     Published Date: Mar 04, 2016
The Human Resources function has experienced a dramatic transformation over the past century.
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cielo, talent practices, talent acquisition, recruitment, recruitment process outsourcing, rpo, outsourcing, hiring
    
Cielo
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