What’s the best analytic approach for your business?
As technology has evolved, so has our ability to process data at an incredible rate, making it possible to perform what has become known as Anticipatory Analytics. While still a relatively new concept, anticipatory analytics is gaining prevalence as a methodology.
If you’re seeking to understand the future needs of your business before they show obvious signs, anticipatory analytics can’t be ignored.
In this document, you’ll learn:
• The advantages of anticipatory analytics
• The key enablers of anticipatory analytics
• How anticipatory can be leveraged for your business
• Why anticipatory can give you first-mover advantage
• When to use anticipatory or predictive analytics, based on your goals
Published By: ServiceNow
Published Date: Feb 24, 2017
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up.
While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
Keeping up with the new pace of change requires building agility into your business to adapt to change faster, while carefully overseeing your investments. The integrated solution of CA Project & Portfolio Management (CA PPM) and CA Agile Central (formerly Rally) helps you effectively balance agility and governance by connecting the work of agile teams to your enterprise portfolio. Supporting an evolutionary approach to adopting agile, the solution lets you continue using traditional methods, while growing agile adoption to deliver on portfolio investments faster—with higher quality and predictable business results. A holistic view across all projects helps portfolio managers optimize budgets and resources for maximum return on investment.
Reviewing a year of serious data breaches, major attacks and new vulnerabilities.
The IBM X-Force 2016 Cyber Security Intelligence Index offers a high-level overview of the major threats to businesses worldwide in 2015.
For more and more organizations, the new reality for development, deployment and delivery of applications and services is hybrid cloud. Few, if any, organizations are going to move all their strategic workloads to the cloud, but virtually every enterprise is embracing cloud for a wide variety of requirements.
In fact, hybrid cloud is the new norm for IT. IDC says more than 80% of enterprise IT organizations will commit to hybrid cloud by 20171, and 70% of IT decision-makers say they will always have a mix of traditional IT and cloud architectures.2 With important applications and workloads architected across both on-premises and hybrid, public and private cloud environments, business and IT stakeholders must be able to access data with equal efficiency, reliability and speed—regardless of physical location, infrastructure type or time frame.
In this era of digital transformation, business and IT leaders across all industries are looking for ways to easily and cost-effectively unlock the value of enterprise data and use it to deliver new customer experiences while fueling business growth. The digital economy is changing the way organizations gather information, gain insights, reinvent their businesses and innovate both quickly and iteratively.
Published By: Dynatrace
Published Date: Mar 06, 2017
This new report from Dynatrace and O'Reilly Media details the 3 stages that businesses move through as they migrate to the cloud, and a winning strategy for each stage. It includes case studies that will show you how to tackle both technical and cultural challenges along the way.
This whitepaper reveals how Oracle Hospitality commissioned
Phocuswright, a leading travel industry research firm, to survey more than 2,700 U.S. and European travelers to better understand the impact of technology on the hotel-guest experience and gain insight into making it a differentiator for winning new business.
Every day, torrents of data inundate IT organizations and overwhelm the business managers who must sift through it all to glean insights that help them grow revenues and optimize profits. Yet, after investing hundreds of millions of dollars into new enterprise resource planning (ERP), customer relationship management (CRM), master data management systems (MDM), business intelligence (BI) data warehousing systems or big data environments, many companies are still plagued with disconnected, “dysfunctional” data—a massive, expensive sprawl of disparate silos and unconnected, redundant systems that fail to deliver the desired single view of the business.
New technology and requirements for work in the digital workplace is driving new demand for enterprise content management solutions. Cloud and Mobile have forced companies to rethink how they access and interact with content. ECM has a rich history, evolving over time to meet the new demands for working with content. This short video will show you how ECM has evolved over time and where it is going. Learn how ECM is transforming and how companies are applying traditional ECM principles combined with new ECM capabilities to put business content to work for them in today’s cognitive era.
Energy companies are being challenged on multiple fronts. Core expectations require the delivery of safe, reliable, affordable and sustainable energy. Business models are being challenged by alternatives such as renewables and consumers demanding more sophisticated interactions through social and mobile.
Energy companies need to:
Disruptively innovate business processes through analytics driven operational excellence to increase agility and responsiveness, reduce operational costs and improve asset reliability
Assume the role of energy integrator to optimally balance supply and demand points
Deliver a 360-degree customer-of-one experience to increase customer satisfaction and loyalty, reduce costs, and improve management of energy demand
Managing service delivery in todayís complex and dynamic business environments demands new and different approaches from IT. The explosive growth and the rate of change of information has brought particularly daunting challenges for IT that have contributed to incredibly complex underlying infrastructures. To get a true picture of all of the components necessary to support an IT or Business Service, you must access and bring together data that resides in disparate data silos throughout the enterprise.
As IT evolves towards a more business-aligned position, it must seek out new ways of working that support more effective operations, service creation, and service delivery. These include technologies, processes, and a culture that supports higher levels of accountability, as well as more dynamic responsiveness to business needs.
Published By: Sitecore
Published Date: Aug 05, 2009
Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
The new IBM MQ Appliance M2001 provides an optimized version of IBM MQ V8 that runs in a hardware appliance. IBM MQ provides universal messaging that allows applications, systems and services to connect and exchange information securely, reliably, rapidly and simply. Offering MQ capability in hardware appliances, additional features are provided, as well as some appliance benefits.
This on-demand webcast will help you understand how your business can benefit from the IBM MQ Appliance, and where it can fit into your business today.
The workplace has changed radically, and conventional approaches to desktop management and mobile device management (MDM) are no longer adequate for the new digital workplace. Enterprise IT must quickly and dramatically change the way it manages users’ access to digital resources to deliver a consistent experience across all devices, even as operating systems and platforms relentlessly evolve.
Fortunately, with the advent of Windows 10, IT now can rethink the way it aligns endpoint management with users’ new digital work styles. Read this UBM whitepaper to learn more about how these seven “musts” can help IT fully leverage Microsoft’s newest operating system to better serve the business.
Enterprise mobile capabilities ideally complement, protect, and enable market-leading mobile applications to improve workforce productivity and intelligence and enable increased sales performance as a result. After a number of years of considering the relative value of various new devices, mobile device management (MDM) paradigms, development methodologies, new services, and new connectivity models, retailers are ramping up investments in enterprise mobility. Rugged devices can be part of this business outcome-centered approach, adding enterprise mobility to deliver great experiences and comparatively reduce the economic cost of doing so — importantly, doing so with continued ease in supportability, excellence in performance, and consistency in usability. Retailers are continuing to invest in deployment of secure ruggedized mobile devices for many reasons that are explored in this white paper.
For decades, lasers and inkjets have dominated workgroup and enterprise printer technology. What are IT pros deploying today? As printer technologies evolve there are new considerations for IT as they strive to meet the increasing demands of both business and IT users.
Companies across the globe are all facing the same economic headwinds: business change in the form of competitive threats and new opportunities is coming at an unprecedented pace. The watchword for meeting these challenges is innovation – both in terms of business processes as well as the underlying technology that enables those processes.
The sum of the experiences discussed in this report showcase how SAP S/4HANA, running on-premise or in the cloud, can form the basis for a broad-based business transformation that does not require a big bang implementation to succeed.
In the digital economy, data is becoming more interconnected every day. The volume of highly-connected data is growing rapidly, while also becoming a highly-valued corporate asset. By exploring relationships among people, processes and things, new business opportunities emerge, helping grow your business's competitive advantage.
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain.
Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
Every enterprise is aware of the need for digital transformation. A 2015 study conducted by KPMG found that their top four concerns moving forward were: (1) new entrants disrupting existing business models; (2) the ability to keep current with technology; (3) competitors leveraging digital business models to take share; and (4) products and services remaining relevant as the digital future unfolds.
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit