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Published By: Makino     Published Date: Jun 23, 2017
Aaron Woller, president of Woller Precision Machine, discusses how his company enhanced its productivity and profitability by transitioning from conventional vertical machining centers to an automated horizontal machining cell. Beyond simply improving capacity and workflow, this investment in automation has enabled Woller to maximize the value of skilled labor, redeploying personnel into new business development roles. In doing so, the company experienced a 21 percent increase in sales with only a 6 percent increase in labor requirements.
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horizontal machining centers, horizontal milling machines, pallet handling system, hmc, pallet transfer system, automation, automated machining
    
Makino
Published By: New Voice Media     Published Date: Jul 24, 2017
Herkömmliche Contact-Center benötigen kostspielige Vor-Ort-Technologien für die automatisierte Anrufweiterleitung, interaktive Sprachantworten, computerbasierte Telefonie-Integration, Anrufaufzeichnung und die Berichterstellung für das Management. Das ist sowohl kosten- als auch arbeitsaufwändig. Ohne eine zusätzliche Bereitstellung ist es zudem schwierig, eine gleichbleibend hohe Sicherheit, Verfügbarkeit und Leistung zu gewährleisten.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: New Voice Media     Published Date: Jul 24, 2017
Sie sind noch nicht lange als Vertriebsleiter im Inside Sales tätig? Oder leiten Sie bereits ein Inside-Sales-Team und möchten lediglich Ihr Wissen auffrischen? Dann sind Sie bei unserem ultimativen Leitfaden für den Inside Sales genau richtig. Hier erfahren Sie alles über die Personalbesetzung, Schulung, Organisation, Motivation und Optimierung Ihres Inside Sales, damit Sie bestmögliche Leistungen erzielen können.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: New Voice Media     Published Date: Jul 24, 2017
Durch eine Investition in Salesforce® beweisen Sie ein klares Interesse an Ihren Kunden und deren Erfolg. NewVoiceMedia sorgt dafür, dass Sie Ihre Investition noch umfassender nutzen können, indem Ihre Kommunikationsplattform mit Ihren Kundendaten in Salesforce® integriert wird. So bieten Sie einen hochwertigen, personalisierten und erstklassigen Service.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: New Voice Media     Published Date: Jul 24, 2017
Da Kunden heute zunehmend digital vernetzt und Big Data auf dem Vormarsch sind, wird ein herausragender und personalisierter Kundenservice immer wichtiger. Der Kundenservice ist das entscheidende Alleinstellungsmerkmal, das den größten Einfluss auf Kundenentscheidungen und somit Ihren Umsatz hat.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: New Voice Media     Published Date: Jul 24, 2017
Durch eine Investition in Salesforce® beweisen Sie ein klares Interesse an Ihren Kunden und deren Erfolg. NewVoiceMedia sorgt dafür, dass Sie Ihre Investition noch umfassender nutzen können, indem Ihre Kommunikationsplattform mit Ihren Kunden- und Neukundendaten in Salesforce® integriert wird. So bieten Sie einen hochwertigen, mit Kontext angereicherten Verkauf.
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salesforce, cloud-kontakt-center-software, • plattform für den internen vertrieb
    
New Voice Media
Published By: RedPoint Global     Published Date: May 11, 2017
Practical perspectives on leveraging data to grow sales, cut costs, up-sell more effectively and make better decisions. Marketers overwhelmingly agree they have access to more than enough data. The problem is finding actionable ways to utilize data that is collected across all customer interaction points to better engage with customer and increase lifetime customer value. This white paper explores the relevance of big data for marketers: what they need to know and the steps they should take today to embrace data and analytics to position their organizations for success today.
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customer retention, customer experience, real-time personalization, customer insights
    
RedPoint Global
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. That’s why it’s essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
Mobile, relationship intelligence, and sales coaching are necessities for today’s sales organization and are pervasive capabilities for every sales automation solution category. No vendor solely offers these capabilities without complementing them with other functions. Instead, they are embedded across the categories mentioned above. For example, sales content management providers cannot compete without extensive mobile expertise; market intelligence and customer success do not work without relationship intelligence; and sales coaching is not constrained only to the sales performance management vendors.
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sales content management, customer success, market intelligence, sales acceleration, sales performance management, partner relationship, contract life cycle
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
When organizations are managing sales performance, it is critical to balance and align each enablement and operational component. Misalignment – or too much focus on one element –can dramatically detract from performance levels and the ability to measure results. An organization may temporarily need to emphasize a particular component when it sees a challenge, but ultimately success depends on striking the correct balance across all SPM components.
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goals and objectives, competency model, onboarding and certification, coaching, review process, sales activities, metrics, compensation
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
By investing in your customer experience teams, next-generation approach, and customers, you empower the modern customer across all touch points and create remarkable experiences. Oracle has the most complete set of customer experience cloud applications to help you meet change, achieve growth, and drive customer loyalty.
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service, commerce, cpq, cloud, sales, social, marketing
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
For sales teams to be successful in the age of the customer, they need tools that help them close more deals, faster. Some CRM tools are underused because they’re not geared to helping reps sell in the modern era. This may be because they’re complicated to use; because they’re isolated from the apps your reps use every day; or because they don’t give reps the information they need. Today, sales automation is not (just) about managing accounts, contacts, and activities. It’s about gaining insight that provides a competitive edge, having access to predictive information, being able to collaborate in real time, creating quotes in front of the customer, updating forecasts. All at any time, from any place, using mobile devices—all helping to drive sales and pipeline.
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sales, mobile, analytics, customer data, sales automation, accounts, contacts, predictive information
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 18, 2017
If you’re looking to improve sales performance, optimize ecommerce, implement marketing automation, expand social media, deliver better customer service, or utilize accurate Configure-Price-Quote (CPQ) – it’s all Oracle. And, the icing on the cake? All of these solutions are integrated, but modular. We offer a breadth of solutions that you can not only buy individually, but can also easily integrate with existing or additional solutions as your business needs grow. Adapt your customer experience strategy to new technology in Forrester's navigate the future of CRM in 2017 Report.
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mobile, artificial intelligence, chatbots, internet of things, integrated suite, cloud solutions
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Radius     Published Date: Jul 24, 2017
To help forward-thinkers find success with marketing and sales ops, we’ve developed a comprehensive framework that defines the pillars and core responsibilities of Revenue Ops and will encourage innovative companies to build a world-class Revenue Ops organization.
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radius, sales op, marketing op, revenue growth, marketing operations, b2b marketing, revenue ops, business technology
    
Radius
Published By: Netsuite     Published Date: Jul 24, 2017
Over the years, small to midsized businesses have pieced together a patchwork of applications to run their operations. From accounting to order fulfilment, to sales and marketing, a venerable hairball of applications exists across millions of small to midsized business. This infrastructure will not enable rapidly growing businesses to sustain and accelerate growth.
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Netsuite
Published By: Brainshark     Published Date: Aug 02, 2017
As buyers have become increasingly more savvy and better-educated, B2B sales organizations have changed their strategies. But that can’t happen in a vacuum – sales training must change as well. This brief provides specific ways to improve both the training content delivered to sales reps and the all-important methods for delivering that content. With this actionable information, managers and trainers can begin enacting real change that gets reps more conversation-ready than ever before. Get your copy of this latest brief today. And ready your sales force for better opportunities and more wins.
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sales mastery, b2b, b2b sales, salespeople, better selling, sales training
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
Onboarding – every company does it, but a shockingly few do it really well. In fact, The Sales Management Association found that after sales onboarding is complete, 1/3 of reps still lack proficiency in up to a dozen key selling skills. That’s a LOT of training that goes in one ear and out the other. At best, this leads to slow ramp times for new reps that take far too long to start closing deals. At worst? Your turnover rates skyrocket, forcing you to start all over with a new batch of hires. So the question is – how do you break the cycle and onboard salespeople in a way that actually works? This exclusive eBook provides 6 steps to better sales onboarding
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sales, sales onboarding, sales blueprint, sales people
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
It’s clear that sales enablement is widely recognized as a critical B2B function, with the number of dedicated sales enablement roles more than doubling over the past three years. But such an important job can become overwhelming without the right solution in place. You know technology is the key to ensuring maximum effectiveness. But how do you convince the decision maker and other key stakeholders to get on board with the investment? In this exclusive brief, you’ll learn 6 tips to help prepare and present your business case for sales enablement technology
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b2b, sales technology, decision makers, sales
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
Whether your sales reps are 25 or 65, sales enablement leaders all have the same goal: to ensure that reps are prepared to have impactful conversations with each and every buyer. However, the preferred methods of sales coaching change from generation to generation. Thankfully, sales coaching technology helps sales enablement leaders bridge that gap. This exclusive eBook provides details on how to use technology to alter your coaching strategy to appeal to next-gen sales reps, including: • Mobile and video-based coaching • Options for both formal and informal learning • Coaching for both individual and organizational mastery
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next-gen sales force, sales enablement, coaching, salesforce
    
Brainshark
Published By: Brainshark     Published Date: Aug 02, 2017
Coaching is a top priority for sales organizations – but most managers tasked with coaching admit they’re not sure how to develop or maintain an effective coaching program. Whether you’re starting a coaching initiative or making modifications to one, you won’t get far without the right buy-in, processes and resources. This exclusive eBook offers 11 must-haves for effective sales coaching. Inside you’ll find: • How to develop a comprehensive coaching plan • The difference between coaching and training (and why you need both) • Tips to make your current coaching program more effective Ready to see better coaching results? Download your free copy today. Download your free copy and start enabling your sales managers to reach their maximum coaching potential.
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sales, sales coaching, coaching initiative, sales sucess
    
Brainshark
Published By: HP Inc.     Published Date: Jul 17, 2017
In May of 2013 McKinsey & Company published their now famous report which outlined twelve disruptive technologies that would have a big impact by 2025. 3D printing was one of them and consumer products were a driving force. In the report, they noted that, “3D printing could have meaningful impact on certain consumer product categories, including toys, accessories, jewelry, footwear, ceramics, and simple apparel.” They predicted that “global sales of products in these categories could grow to $4 trillion a year (at retail prices) by 2025.”
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3d manufacturing, digital printer, digital manufacturing, printer, scanning, printing solutions, 3d printer, rapid prototyping
    
HP Inc.
Published By: Epicor     Published Date: Jun 26, 2017
Retail is changing. Now, competitors across the globe can lure your customers as easily as those across town. Location isn’t everything anymore. Thankfully, smaller retailers are more nimble than bigger ones—you just need the right tools to compete and thrive. Epicor Eagle software is built for retailers who want to: • Improve customer service at the point of sale • Offer simple payment processing • Identify and reward loyal shoppers • Gain anywhere, anytime access to their retail software Explore our virtual tour to see how retailers can compete and grow with help from Epicor.
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retail store software, retail sales software, retail saas, business retail software, tour of epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas
    
Epicor
Published By: Epicor     Published Date: Jun 26, 2017
Replacing your point of sale (POS) software can be daunting, yet most retailers recognize that innovation is important for delivering on evolving customer expectations. Selecting the right software is an investment of time and money that can pay off with increased customer loyalty, more productive employees, and simpler business management. Epicor has been a part of successful retail businesses for years. All that industry experience has also given us insight into what not to do, like: 1. Not involving the head of the organization in the decision-making process 2. Skipping the planning phase because it “takes too much time” 3. Considering a technology partner that doesn’t truly understand your industry 4. Assuming you will do things exactly the same way you do things today 5. Selecting a vendor that lacks a long-term product vision Read the white paper to learn more about how these mistakes can cause your organization to stumble—and how you can avoid them.
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor eagle, benefits of retail pos
    
Epicor
Published By: Epicor     Published Date: Jul 18, 2017
As technology improves, retailers are relying more and more on their customer service to gain an advantage and differentiate themselves from the competition. Providing a pleasant customer experience can turn a first-time shopper into a lifelong buyer. By reading this Epicor eBook, you’ll discover the important role mobile technology plays in delivering faster, service. Retailers everywhere are implementing mobile tools to empower their employees to support customers—from stock and pricing information to mobile checkout. Epicor Eagle N Series is a fully integrated retail management system that offers a whole host of mobile tools to help you service your customers, stay informed, and make decisions from anywhere. Read the eBook and learn how the mobility of Epicor Eagle N Series can provide your retail business with a competitive advantage.
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retail store software, retail sales software, retail saas, business retail software, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas
    
Epicor
Published By: Epicor     Published Date: Jul 18, 2017
Big-box retailers often have the resources, product variety, and name recognition to get ahead of smaller competitors. However, small and midsize businesses are able to crush the big-box stores where it matters most—the customer experience. Whether by design, geography, or as a matter of principle, small and midsize retailers are closer to their customers and are able to engage them on a level that big-box stores simply cannot. This closeness—combined with the right retail management system—allows smaller business to deliver a superior shopping experience with: • Special orders • Predictive inventory analysis • Digital, mobile channels and device integration This white paper—written by Innovative Retail Technologies and sponsored by Epicor—explains how the right software solution leads to a more agile retail strategy, which then leads to a better experience for your customers.
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retail store software, retail sales software, retail saas, business retail software, epicor eagle, benefits of epicor eagle, benefits of retail pos, advantages of retail saas
    
Epicor
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