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Published By: Extreme Networks     Published Date: Feb 23, 2017
ABI Research’s Securing Medical Devices Technology Analysis Report analyzes the current risks posed by medical devices, noting various security issues, potential vulnerabilities, and the threat landscape. It reviews implementation mechanisms and efforts in medical device cybersecurity and safety. The final section looks at how the healthcare ecosystem is responding to the issues and the vendors driving change.
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abi. healthcare, cybersecurity, medical
    
Extreme Networks
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: Red Hat     Published Date: Jan 01, 2013
Traditional security measures such as network firewalls are no longer enough to keep an enterprise secure. With Red Hat Enterprise Linux, security mechanisms are incorporated and applied at the core of every solution, and security is extended to include all the open source packages that make up Red Hat Enterprise Linux. As a result, customers experience a higher quality of service.
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red hat, datacenters, enterprise, linux, security mechanisms, network firewalls
    
Red Hat
Published By: Red Hat     Published Date: Jan 01, 2013
Traditional security measures such as network firewalls are no longer enough to keep an enterprise secure. With Red Hat Enterprise Linux, security mechanisms are incorporated and applied at the core of every solution, and security is extended to include all the open source packages that make up Red Hat Enterprise Linux. As a result, customers experience a higher quality of service.
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red hat, security systems, server operating system, next-generation datacenters, enterprise linux, security innovation, evade network defenses, dynamic datacenters
    
Red Hat
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
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mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung
    
Adobe
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
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mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung
    
Adobe
Published By: Adobe     Published Date: Aug 04, 2015
This report lays out the opportunities to use mobile messaging as well as how to use the IDEA cycle to identify the most important moments and tactics so you can use messaging to its full potential.
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mobility, consumer mobility, engagement, customer engagement, customer, customer journey, marketing, messagung
    
Adobe
Published By: McAfee     Published Date: Sep 15, 2014
Advanced evasion techniques, or AETs, are delivery mechanisms used to disguise advanced persistent threats (APTs) and permit them to slip through network security undetected. AETs work by splitting up malicious payloads into smaller pieces, disguising them, and delivering them simultaneously across multiple and rarely used protocols. Once inside, AETs reassemble to unleash malware and continue an APT attack.
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hacker detection, advanced evasion techniques, network security, it security, security management
    
McAfee
Published By: MuleSoft     Published Date: Apr 13, 2016
Today everything truly is connected to everything, and APIs are the connection mechanisms. Many companies are finding that their use of APIs has accelerated over the past 12 months, and that it will continue to accelerate during the next 12 months. APIs aren't really a new technology; they've actually been around for a long time. What is new is that they are in far broader usage today than they have been in the past. As of late 2015, the ProgrammableWeb API directory listed more than 14,000 APIs. When thinking about designing and managing APIs, a number of important questions arise. Why are APIs so well used and what effect would they have on your business? What is the impact of the expanding API economy on both providers and consumers? What are API tools and how can an investment in tools be an extremely cost efficient foundation for production grade API use cases?
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best practices, business optimization, business management, application management, enterprise application, business intelligence, api management
    
MuleSoft
Published By: Palo Alto Networks     Published Date: Sep 30, 2016
Even with more advanced features and supposed higher throughput than ever before, firewalls are not able to keep up with modern demands or advanced threats. Users are more distributed than ever, and so is data. Threats are changing rapidly, and traditional defense mechanisms that rely on layered security do not work.
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palo alto, enterprise network firewall, custom applications, traffic classification
    
Palo Alto Networks
Published By: GoodData     Published Date: Sep 17, 2013
In most cases, starting a BI initiative that’s not clearly linked to specific KPIs or business goals or aimed at addressing a specific pain point is sowing the seeds of eventual project failure. This is why it’s crucial to have the processes and mechanisms in place to establish what the desired outcome would be and to start from there.
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gooddata, business intelligence, data. better data, bigger ideas, it management
    
GoodData
Published By: Marketo     Published Date: Dec 14, 2015
In this comprehensive, 150+ page guide, we cover topics from creating a cross-channel mobile marketing strategy, to marketing via SMS and MMS, to creating a mobile app.
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marketo, mobile marketing, guide, strategy, mobile app, emerging marketing, business technology, internet marketing
    
Marketo
Published By: Message Systems     Published Date: Apr 29, 2013
The CRM has been a spectacularly successful technology application, especially in providing large organizations with a detailed.
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message systems, customer engagement, mobile, crm, crm, crm implementations, crm-based customer insight, cloud computing
    
Message Systems
Published By: Aspect Software     Published Date: Feb 07, 2014
Learn the importance of having all your contact options on one platform and see how having the contact center at the core of the customer experience will allow for customers to interact with your organization with minimal effort.
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aspect software, contact center, customer experience, customer service, sms, it management
    
Aspect Software
Published By: Kaspersky     Published Date: Feb 05, 2015
This paper reveals how important is effective security software for banking threats.
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online and mobile banking threats, online e-payments, security of online payments, cybercriminals, protection mechanisms used by banks
    
Kaspersky
Published By: Marketo     Published Date: Jun 26, 2015
In this comprehensive, 150+ page guide, we cover topics from creating a cross-channel mobile marketing strategy, to marketing via SMS and MMS, to creating a mobile app. Loaded with checklists, charts, and thought leadership from mobile marketing experts, The Definitive Guide to Mobile Marketing will teach you how to create a strategic mobile marketing plan and engage your audience effectively via mobile devices.
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marketing, mobile, strategic, responsive design, measurement, optimization, mobile marketing
    
Marketo
Published By: Unica     Published Date: Mar 29, 2010
Marketers have been limited to bland options for sending communications to consumers on their mobile phones. With the introduction of Apple's iPhone and operating systems like Google's Android and Palm's Pre/Pixi, now offering similarly rich user experiences, you have the opportunity to reach your customers, anywhere, any time, on their mobile devices.
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unica, email, emarketing, esp, email trends, social media, sms, spam
    
Unica
Published By: Motorola     Published Date: Feb 06, 2008
In this report, Aberdeen takes an in-depth look at how best-in-class organizations are using mobile messaging to improve productivity and customer service. They also define the steps that can help your organization deploy a best-in-class enterprise mobile messaging solution.
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mobile email, sms, mms, mobile im, mobile voip, enterprise mobile messaging, mobile security, unified mobile messaging
    
Motorola
Published By: SafeNet     Published Date: Jul 20, 2010
In this business environment, strong authentication-using multiple factors to ensure users are indeed who they claim to be-is vital. As they evaluate the alternatives, many organizations are opting to use SMS authentication, which offers a mix of convenience and security that make it ideally suited to many usage scenarios. Read this white paper to find out more!
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safenet mobile, sms authentication, remote access, customer satisfaction, tco, certificate-based authenticators, pkiinformation security
    
SafeNet
Published By: Genesys     Published Date: Aug 13, 2009
Your company likely has a contact center that efficiently and effectively handles customer interactions via telephone calls as well as through channels such as text chat, SMS, and e-mail. Yet are you aware that the contact center handles just a fraction of the activities that impact the customer experience throughout your business?
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genesys, conferencing, text chat, sms, e-mail, email, customer experience, contact center
    
Genesys
Published By: Twilio     Published Date: Aug 21, 2012
Twilio is a cloud communications platform that lets you use standard web languages to build voice, VoIP and SMS applications via a simple web API. Build intelligent communication solutions in the cloud.
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twilio, csc, common short codes, short code marketing, sms marketing, business technology
    
Twilio
Published By: Interactive Intelligence     Published Date: Dec 02, 2010
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
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interactive intelligence, sms, media channel, short message service, wireless, mobile communications, gsm, social media
    
Interactive Intelligence
Published By: Hacker Group, Inc.     Published Date: Jan 27, 2012
Mobile marketing is not about a platform or list of devices; it's the way people are consuming your messages. Mobile does everything your laptop and desktop can do - and much more. Are you keeping up?
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business mobile, mobile marketing, advertising on mobile, advertising sms, mobile marketing help, advantages of mobile marketing, b2b mobile marketing, benefits of mobile marketing
    
Hacker Group, Inc.
Published By: Sixth Sense Media     Published Date: Nov 08, 2011
Location-based technology for the mass market is an exciting new capability moving rapidly into the mainstream for mobile marketing and engagement
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marketing, sixth sense, engagement, sms, customer loyalty, conversion, emerging marketing, internet marketing
    
Sixth Sense Media
Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm
    
IBM
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