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Published By: Genesys     Published Date: Jun 06, 2017
Get this report now to learn: - Strengths and cautions to consider when evaluating cloud contact center solution providers - How the 10 cloud contact center vendors are positioned in each of the four quadrants – Leaders, Challengers, Visionaries or Niche players - Why Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
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gartner report, magic quadrant, genesys, contact centers, contact center as a service, cloud contact center solutions, cloud soulutions
    
Genesys
Published By: Genesys     Published Date: Jun 06, 2017
In this ebook, learn: - Five trends will have the biggest impact on customer experience - How to use machine learning to detect patterns and trends to deliver the next great customer experiences - How to future-proof your contact center and adapt to changing customer needs
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genesys, customer experience, contact center solutions, contact center, customer needs
    
Genesys
Published By: Broadsoft     Published Date: Apr 04, 2017
Enabling greater flexibility and productivity without the need for large capital investment, the benefits of Cloud Communications enable businesses to free themselves from the limitations of traditional, office-based phone systems.
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Broadsoft
Published By: KeyBank Commercial Banking     Published Date: May 10, 2017
When it comes to the middle market, Key has a dedication like no other bank. Our commitment and focus allow us to deliver relevant, actionable, and tailored solutions for middle market companies. As part of this commitment, KeyBank conducts quarterly surveys with middle market executives. We believe that the more we know, the better we can serve you. Check out what leaders are saying about the economy, future growth and cybersecurity when you download our latest quarterly report. Member FDIC. © 2017, KeyCorp. CFMA 20170424- 224928
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middle market, us economy, economic outlook, customized solutions, cybersecurity, business success, business goals, business expansion
    
KeyBank Commercial Banking
Published By: IBM APAC     Published Date: May 18, 2017
Welcome to IT as a Service For Dummies, IBM Limited Edition. IT as a Service is the emerging technique that gives technology leaders the flexibility of providing the right set of services to the business. The world of IT is changing dramatically. Businesses are increasingly discovering that IT services are becoming the foundation for the customer experience. IT as a Service isn’t simply a new delivery model for applications. Instead, IT as a Service is a new approach to providing an array of modular services that are targeted to solve changing business problems. While services can be as straightforward as compute or storage in the cloud, they can also be used to complex solutions. Other services may include microservices or integration services that enable a business to quickly create new solutions to help service customers in a more creative and efficient manner.
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service, dummies, ibm, cloud, mobile
    
IBM APAC
Published By: Schneider Electric     Published Date: Jun 06, 2017
Could you do more for worker safety? Protective gear alone can't prevent arc flash injury. In fact, according to NFPA 70E, injuries sustained during an arc ?ash event would be reduced and survivable due to arc-rated PPE. Complying with the safe work practices required by NFPA 70E and implementing arc flash mitigation strategies through engineering controls will enhance workplace safety for employees and lower financial risk for your company. Read the white paper, "Mitigating Arc Flash Hazards", for more information.
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arc flash, nfpa 70e compliance, electrical workplace safety, arc flash risk assessment, arc flash analysis, arc flash mitigation solutions
    
Schneider Electric
Published By: ADP     Published Date: Jun 09, 2017
Software, outsourcing, service bureau, ASO, PEO… it’s little wonder the market for payroll solutions has a reputation for being confusing and hard to navigate. Where does one solution end and the other begin? And how do you know which one you need? This complexity is the reason we’ve created a comparison guide.
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payroll, solutions, software, aso, peo, adp
    
ADP
Published By: IBM APAC     Published Date: Jun 07, 2017
This Total Economic Impact (TEI) analysis has been prepared exclusively for you based on your inputs. The analysis provides a high-level estimate of the impact of implementing IBM customer behavior analytics solutions.
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customer experience, customer analytics, customer behavioural analytics, customer experience management
    
IBM APAC
Published By: Cisco     Published Date: Mar 17, 2017
To stay ahead of the curve, organisations need a new class of collaboration tools to keep up with the way today’s digital teams work. Read on to find out more.
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collaboration, remote working, digital collaboration, collaboration tools
    
Cisco
Published By: IBM APAC     Published Date: Apr 26, 2017
Find out how you can take advantage of hybrid cloud by extending or migrating workloads using secure and seamless networking capabilities offered by VMware. All of this is available on secure, single-tenant IBM Bluemix bare metal servers on IBM Cloud, giving you the utmost control.
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cloud, ibm, hybrid cloud, vmware, agility
    
IBM APAC
Published By: Adobe     Published Date: Mar 21, 2017
This paper explores electronic and digital signatures and shows how Adobe solutions let you work with either approach, or a combination of the two. Adobe Sign is an Adobe Document Cloud solution that manages signature processes from end to end, integrates easily with existing business processes and provides a quick return on investment.
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Adobe
Published By: IBM APAC     Published Date: Jun 13, 2017
In this e-book, we look at the key topics CIOs have outlined as their priorities and discover how solutions from IBM and SAP can help CIOs achieve them.
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digital transformation, cio, ibm, sap, c-suite
    
IBM APAC
Published By: Proofpoint     Published Date: Jun 22, 2017
Doing all you can to ensure the security of Office 365 makes a lot of sense. As the volume and sophistication of advanced threats continues to evolve more rapidly than ever before, you must protect your people, data and brand from advanced attacks and compliance risks. Our security solutions provide you with industry-leading security, compliance and email continuity capabilities for your cloud based Office 365 deployment that far exceed Microsoft’s native protection. With Proofpoint, you can take advantage of the freedom, flexibility and cost savings of Office 365—without sacrificing your ability to keep users connected and protected. For more information, visit: www.proofpoint.com/office365
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security solutions, ransomware, security technologies, protection technologies, risk assessment, it security, server protection
    
Proofpoint
Published By: Proofpoint     Published Date: Jun 22, 2017
Doing all you can to ensure the security of Office 365 makes a lot of sense. As the volume and sophistication of advanced threats continues to evolve more rapidly than ever before, you must protect your people, data and brand from advanced attacks and compliance risks. Our security solutions provide you with industry-leading security, compliance and email continuity capabilities for your cloud based Office 365 deployment that far exceed Microsoft’s native protection. With Proofpoint, you can take advantage of the freedom, flexibility and cost savings of Office 365—without sacrificing your ability to keep users connected and protected. For more information, visit: www.proofpoint.com/office365
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security solutions, ransomware, security technologies, protection technologies, malicious email, it security, server protection
    
Proofpoint
Published By: Proofpoint     Published Date: Jun 22, 2017
Human targeted attacks continued to lead the pack in 2016. Attackers’ used automation and personalisation to increase the volume and click-through rates of their campaigns. Taking a page from the B2B e-marketer’s playbook, cyber criminals are adopting marketing best practices and sending their campaigns on Tuesdays and Thursdays when click-through rates are higher. Meanwhile, BEC and credential phishing attacks targeted the human factor directly--no technical exploits needed. Instead, they used social engineering to persuade victims into sending money, sensitive information and account credentials. Timing is everything—attackers know that hitting your employees with a well-crafted email at the just the right time produces the best results. Of course, this varies by region. So if you are responsible for worldwide SecOps, you need visibility into not only attack patterns but also when and which employees tend to click.
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security solutions, ransomware, security technologies, protection technologies, malicious email, it security, server protection
    
Proofpoint
Published By: Dell EMC     Published Date: Apr 18, 2017
Read this ESG report to find out what companies are more likely to buy CI/HCI solutions from the combined Dell EMC.
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dell emc, cloud, hyperconverged solutions, hyperconvergence
    
Dell EMC
Published By: Dell EMC     Published Date: Apr 18, 2017
Read this ESG report to find out what companies are more likely to buy CI/HCI solutions from the combined Dell EMC.
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dell emc, cloud, hyperconverged solutions, hyperconvergence
    
Dell EMC
Published By: iCims     Published Date: Jan 24, 2017
The decision to keep your current applicant tracking system (ATS for short) or switch to a new ATS, is often a difficult one to make. Switching to a new applicant tracking system can be costly and a perceivable headache to implement. However, when you find an ATS that meets your company’s unique needs while providing resources to help your company both today and tomorrow; then switching could be the best decision your company makes. The right applicant tracking system should provide solutions to your most common pain points, saving you time, money, and energy.
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iCims
Published By: MobileIron     Published Date: Feb 08, 2017
Enterprise organizations around the world are rapidly shifting their corporate apps and data to the cloud to drive IT efficiency and expand employee access to business processes. This applies not only to productivity suites like Microsoft Office 365, but also to enterprise mobility management (EMM) solutions like MobileIron.
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MobileIron
Published By: Autodesk     Published Date: May 22, 2017
The future of making things is here, and it is complex. Engineering leaders are under constant and growing pressure to find more innovative solutions for increasingly demanding customers in the context of an extremely competitive global market.
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additive manufacturing, generative design, simulation, high-speed manufacturing, smart manufacturing, enhanced customization, innovation, rapid prototyping
    
Autodesk
Published By: Intel     Published Date: May 15, 2017
Many system integrators, software vendors, and platform providers rely on Intel® technologies to deliver the performance and scalability required for vE-CPE solutions. Using vE-CPE solutions based on Intel technologies, service providers can offer a full range of services without having to use multiple purpose-built systems. Read on to find out more.
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virtualization, intel, agility, reduce costs, flexibility, cpe, customer premises equipment
    
Intel
Published By: Intel     Published Date: May 19, 2017
For today’s service providers and enterprises, bandwidth demands continue to increase and evolve. The introduction of Internet of Things (IoT) solutions, such as smart homes, smart cities, connected cars, and connected medical devices, is forcing organizations to change existing business models and to build more cost-effective networks.
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nfv, enterprises, service providers, internet of things, virtualization, infrastructure, infrastructure management
    
Intel
Published By: NetApp     Published Date: Jun 01, 2017
This easy to read eBook examines the benefits of cloud backup solutions and features examples of companies that are using cloud storage to reduce costs and increase operational efficiency.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetApp     Published Date: Jun 01, 2017
This eBook provides an overview of cloud-integrated backup solutions. It shows how you can improve your backup performance and reduce IT costs without sacrificing security.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Lookout     Published Date: Mar 29, 2017
Read the eBook to learn the difference between securing mobility and mobile security, why Enterprise Mobility Management/ Mobile Device Management (EMM/ MDM) solutions alone are not security, and the kinds of attacks your mobile fleet might be facing.
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enterprise, mobile security, basics, ebook, lookout, emm, mdm
    
Lookout
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