wheelhouse

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Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
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compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8
    
Wheelhouse Enterprises
Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
This comprehensive PBX Buyers Guide explores the PBX technology (both hosted and traditional) and empowers the mid to enterprise business PBX buyers with critical information necessary that is helpful in selecting the right phone system for any business.
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wheelhouse, pbx, ip telephony, hosted, traditional, enterprise, phone system, voip
    
Wheelhouse Enterprises
Published By: Wheelhouse     Published Date: Aug 09, 2013
Many small businesses are extremely good at what they do. This, of course, is the reason they can hold their own in a highly competitive marketplace. Competitors can emerge from the most unexpected places and therefore there is simply no room for complacency. You can be the best at making the widget or offering the service, but be sure that someone, somewhere, is studying you and looking for a way to offer a better product at a lower price.
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business communications, communication systems, market primer
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 09, 2013
It’s long been the conventional wisdom that you could save your company money – and make yourself look good – by suggesting a switch from a traditional business phone system to a VoIP system. The reality, though, is less clear-cut. If you have to buy a new system because you’re expanding or moving, VoIP will be both cheaper and more capable than a traditional solution. But if you have a traditional system that is partly or fully paid for, there’s no guarantee that the financial payoff from investing in a new VoIP solution, as opposed to keeping your existing system, will be as impressive as the conventional wisdom suggests.
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business, voip, buyer's guide, electronics, business technology
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 09, 2013
Are you spending more time than you anticipated shopping for a new business phone system? Evaluating all of the phone system options on the market can be quite time consuming. Rather than wasting valuable time looking at a system that won’t fit needs of your size of business, it pays to focus in on those phone systems that are truly appropriate for your needs. Compare Business Products has prepared the following comprehensive listing and reviews of the five leading phone systems on the market for each of the following business size categories: • Small-size businesses • Medium-size businesses (includes both on-premises and hosted solutions) • Enterprise-level businesses
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phone system, business, business technology, telecom
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 09, 2013
Unified Communications, or UC, has no official or even widely accepted definition. Pundits, analysts and journalists all have their own descriptions. So do vendors – theirs just happen to fit their own products perfectly. But this lack of consensus doesn’t mean the term is meaningless. In fact, unified communications is a complex but very real phenomenon. And this phenomenon has the potential to radically improve businesses’ ability to communicate.
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unified communications, communications, business technology, telecom, research
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 09, 2013
Business telephony is changing more rapidly than ever before. Several developments are driving this accelerating change. They range from targeted technical initiatives to broad communication technology trends. If keeping your business communication strategy up to date seems difficult now, it will become much more so in the future. It is also important to stay abreast of – or ahead of – the latest developments; if you don’t, you’ll find yourself with a seriously outdated communication system. And that could put you at a competitive disadvantage.
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communications, strategy, future-proofing, telephony, business technology, telecom
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 13, 2013
This infograph displays the comparison between a Hosted VoIP & VoIP PBX explaining the differences between service maintenance, phone system and upfront costs. By reading this infograph, you will be able to figure out whether Hosted VoIP or VoIP PBX is a better fit for your business.
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hosted voip, voip pbx, infograph, wheelhouse, idg, telecom
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 13, 2013
Changes in a number of areas are transforming business telephony. These changes have varying causes: advances in IP communication technology, the explosion of mobile communication, the growth of cloud-based services, and the proliferation of video conferencing, to name a few. The changes have affected small companies in big ways. In particular, they have given SMBs access to communication capabilities formerly reserved for large companies. But they also have growing potential to affect enterprises. Thus the failure to keep on top of them can leave even the biggest companies at risk of falling behind.
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cio, playbook, telphony, video, ip technology
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 13, 2013
There are lots of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. But even the thought of switching can be intimidating. There is an enormous number of factors to consider. They have to do with cost, features, technical complexity and other issues. And the impact of each factor varies depending on what kind of system you’re changing from. In short, when it comes to switching phone systems, nothing is simple or straightforward.
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phone systems, wheelhouse, idg, telecom
    
Wheelhouse
Published By: Wheelhouse     Published Date: Aug 13, 2013
The key to understanding the evolving role of VoIP is recognizing that it’s a lot more than just another method for making voice calls. Buying VoIP means more than simply replacing your existing phone system with a functionally identical one running over an IP network. In fact, the underlying IP technology makes possible great advances in the convenience and capabilities of phone systems. Most important of these is that it allows the integration of voice calling with multiple other methods of communication. Both sellers and buyers of VoIP products that build their strategies around this reality will fare best.
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voip, technology
    
Wheelhouse
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
Eager to obtain a high-grade, cutting-edge Contact Center solution? Then you should look into the excellent offerings of ShoreTel and Avaya! In our new infographic, we take a close look at the features and characteristics of these two solutions, so you can decide which is right for you. Explore important issues like: • Integration Options • Vendor Services • Features • Price See how the contestants stack up in the ShoreTel vs Avaya Prizefight!
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wheelhouse, contact center, prizefight shoretel vs avaya, contact center solution, wireless, data management, electronics
    
CompareBusinessProducts.com
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
The VoIP revolution is rapidly picking up steam. Businesses need to deploy cutting-edge systems to compete in an increasingly communications and customer service focused market. Unfortunately, it is not always easy to be fully acquainted with the latest VoIP trends, and many managers are unsure about what new offerings or features are available to them. Thankfully, our new whitepaper can educate you on the coming 2016 VoIP trends. Learn about important issues like: • VoLTE • Voice over Wi-Fi • OTT VoIP • VOIP Security Learning about these and other trends will properly prepare you for the New Year.
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wheelhouse, voip, customer service, phone systems, networking, it management, wireless, electronics
    
CompareBusinessProducts.com
Published By: Wheelhouse Enterprises     Published Date: Apr 15, 2009
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
Tags : 
compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8
    
Wheelhouse Enterprises
Published By: Wheelhouse Enterprises     Published Date: Mar 23, 2010
This comprehensive PBX Buyers Guide explores the PBX technology (both hosted and traditional) and empowers the mid to enterprise business PBX buyers with critical information necessary that is helpful in selecting the right phone system for any business.
Tags : 
wheelhouse, pbx, ip telephony, hosted, traditional, enterprise, phone system, voip
    
Wheelhouse Enterprises
Published By: Wheelhouse Enterprises     Published Date: Jul 10, 2010
The process of determining which is the best phone system for your organization's needs can be a time consuming process. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but one with long term consequences if your team is stuck with a system that doesn't fulfill your business needs. Here are 8 questions to ask phone system vendors before you agree to purchase.
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phone system, telecommunications, phone vendor
    
Wheelhouse Enterprises
Published By: Wheelhouse Enterprises     Published Date: Jul 02, 2010
Phone systems are a critical part of any business infrastructure. While phone system buyers read the buyers guides, research the different brands, and create elaborate RFPs, there is no substitute for learning from other phone system buyers' mistakes. Here is a list of 10 regrettable mistakes businesses have made when buying a phone systems.
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wheelhouse, voip, business phone, sip, ecommerce, business infrastructure, communication, telephony
    
Wheelhouse Enterprises
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
Phone systems are a critical part of any business infrastructure. Here is a list of 10 regrettable mistakes businesses have made when buying a phone system.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine
    
Wheelhouse Technologies
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
This white paper discusses the ten biggest concerns surrounding any VoIP business telephone purchase, and suggests ways in which you can deal with them.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine
    
Wheelhouse Technologies
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
This white paper gets advice from phone system managers who were in the forefront of remedying phone system disasters. Topics like buying incompatible hardware, brands with bad customer service, or companies with bad SIP service are covered.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine
    
Wheelhouse Technologies
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
Contact Centers are often the front line of a business, where a company’s representatives repeatedly seek to address the questions and concerns of its customers. However, in today’s competitive market climate, business always have to find new ways to be more productive and more cost-efficient. Our new whitepaper considers several innovative techniques to both reduce costs and increase the profitability of your contact center, serving as an aid for making potentially stressful budgeting decisions. Several concepts and considerations discussed are: • Switching to a SaaS Model • Encouraging Telecommuting • Using Self-Service These steps and other should help reduce costs and improve efficiency in Contact Centers.
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wheelhouse, contact centers, budgeting, saas, self service, telecommunications, it management, wireless
    
CompareBusinessProducts.com
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
In today’s business environment, customer satisfaction and retention is more important than ever. Social media and instant communication empower consumers to recommend or denigrate a company’s products and services to an ever widening audience. As such, businesses of all size must focus on customer experience, and one of the key arenas to do so are with contact centers, where representatives of the company interact with customers on a regular basis. Improve this important hub by: • Empowering Agents with Data and Multi-channel communication • Making your Contact Center interactions unique and personalized • Focusing on more than just Call Resolution
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wheelhouse, customer service, contact center, social media, big data, multichannel communication, it management, knowledge management
    
CompareBusinessProducts.com
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
Contact Centers are the backbone of any modern company dedicated to delivering stellar customer service. The important technology making up this strategic asset has change drastically over the years, transforming from bulky, onsite machines to cutting edge cloud software. With our new infographic, we chart this startling progression from start to finish, giving you in-depth background knowledge on the Contact Center market and the best options for your company today. Discover the importance of issues like: • Drawbacks of outsourced Contact Centers • Characteristics of a Hybrid Contact Center • How Cloud Contact Centers are transforming the industry Familiarize yourself with Contact Centers, an important resource for cutting-edge companies.
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wheelhouse, contact center, cloud, customer service, it management, wireless, data management
    
CompareBusinessProducts.com
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
Contact Centers are the true front lines of the modern business, dealing with the public on a daily basis. As the old maxim “the customer is only right” becomes steadily more relevant in a time of fast-paced, tech savvy consumers and ubiquitous social media usage, it is important to think about how the face of your business should adapt to changing times. Our new whitepaper identifies the coming trends in the Contact Center marketplace and lists the best practices for a successful year. Learn more about: • Big Data in Contact Centers • Integration of Social Media • Omni-Channel Approach • Intelligent Virtual Agents
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wheelhouse, contact center, contact center trends, big data, it management, wireless, enterprise applications, electronics
    
CompareBusinessProducts.com
Published By: CompareBusinessProducts.com     Published Date: Dec 07, 2015
C-level executives are some of the most important employees of a company, responsible for making split second decisions that can potentially affect the livelihood of entire workforces. As such, the technology and office equipment they use should be top-notch gear aimed at alleviating the stress of a high-intensity work schedule. VoIP phone systems are ideally suited for this role, offering ideal features for overworked executives eager for an efficient way to manage their communications. Essential VoIP systems offerings include: • Speech Recognition • Video Conferencing Options • Integration with other enterprise applications These and other VoIP functions will help manage the workload of C-level executives. Read our white paper and discover how these features can aid the decision makers at your company.
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wheelhouse, voip, phone systems, c level exec, networking, software development, it management, electronics
    
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