Telecom

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White Paper Published By: IBM     Published Date: Oct 10, 2013
As your employees bring their own smartphones and tablets to the workplace, you need to create a flexible mobile environment that allows personally owned and corporate-issued devices to co-exist. IBM Mobile Enterprise Services for managed mobility is designed to help reduce the complexity that comes with multiple mobile platforms. IBM recently commissioned Forrester Consulting to examine the total economic impact and potential return on investment that companies realized by engaging IBM to implement a “bring your own device” program. In this report, you’ll learn how these companies: Increased employee productivity and satisfaction; expanded revenues from improved sales mobility, and decreased replacement, mobility infrastructure and support costs.
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managed mobility, byod, michelle evangelista, bring your own device, mobile
    
IBM
White Paper Published By: IBM     Published Date: Oct 10, 2013
e IBM journey toward unified communications for mobile and social collaboration. Many of today's innovations are driven by the consumer marketplace, and the workplace is no exception. As consumers, we are very familiar with new ways for people to find each other, keepin touch, share ideas and be mobile, getting information from many place. As employees, we would like to apply these consumer capabilities to our work - seamlessly and on a global basis - to make us more productive and effective with business colleagues, clients and business partners. This white paper discusses IBMs infrastructure transformation over the first 12 years, summary value proposition, and volution in supporting mobile devices and BYOD.
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collaboration, infrastructure, mobile, social, communication system
    
IBM
White Paper Published By: GoToMeeting     Published Date: Oct 08, 2013
Online meetings are like cars – they are everywhere nowadays, but not everyone knows how to drive them effectively. The best way to get better at online meetings is to participate in more of them. This brief by Gihan Perera, founder of First Step Communications, provides 10 practical tips for keeping control of your online meetings.
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meetings, control, online meetings, management, productivity
    
GoToMeeting
White Paper Published By: StrikeIron     Published Date: Oct 03, 2013
Learn how to increase your landing page conversion rate by 10-30% using data validation, which will help you to get the most out of your landing page optimization.
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strikeiron, data quality, data validation, data, daas
    
StrikeIron
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
34% of IT professionals “say they’ve seen an actual SDN deployment as often as they’ve seen the Loch Ness Monster.” Discover more eye-opening results in this Cisco survey of 1,300 IT professionals from 13 countries. Download now.
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technology, cisco, survey, best practices, telecommunications
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
Annual global IP traffic has increased fourfold in the past five years, and it will surpass the zettabyte threshold by 2017. In this Cisco® Visual Networking Index (VNI) paper, discover the details and methodology of this forecast. Read report.
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ip traffic, technology, cisco visual networking index, vni, best practices
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
The Cisco® Global Cloud Index is an ongoing effort to forecast the growth of global data center and cloud-based IP traffic. In this paper, take a look ahead at virtualization and cloud computing trends on the horizon. View report.
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cisco global, cloud, forecasting, best practices, virtualization
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
What do consumers want from Wi-Fi? Cisco® Internet Business Solutions Group asked 1,060 Canadians to shed light on mobile user demands, identify future trends, and define strategies for business success. Read results.
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wi-fi, cisco internet business solutions, mobile, best practices, trends
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
What are consumer expectations for service providers (SPs) today? Cisco® Internet Business Solutions Group (IBSG) surveyed 14 SP executives to understand the new mobile landscape. See how your Wi-Fi strategy aligns with the findings. Read report.
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wi-fi, cisco internet business solutions, mobile, best practices, trends
    
Cisco Systems
White Paper Published By: Cisco Systems     Published Date: Oct 01, 2013
The “New Mobile” era is here. What are the top 10 insights in this growing market? And how can you capture its value? Find out in this Cisco® Internet Business Solutions Group (IBSG) survey of 1,060 Canadian mobile users. Download now.
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consumer insights, mobile market, cisco internet business solutions, technology, telecommunication
    
Cisco Systems
White Paper Published By: Plantronics     Published Date: Sep 27, 2013
The future of work is mobile. Liberated by the internet and new mobile solutions, more and more businesses are embracing flexible working arrangements in which employees work from wherever they want. Smart businesses utilising flexible working know that it’s no longer about the hours you work—it’s about results. These businesses are freeing themselves and their employees from the burden of counting hours and minutes worked, and are now focusing on output.
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mobile, internet, mobile solutions, technology, flexible working
    
Plantronics
White Paper Published By: Plantronics     Published Date: Sep 27, 2013
There has never been a better time for small and medium businesses to start using video conferencing. Sweeping changes in technology and price decreases due to competition among service providers have made it easier than ever to get started.
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video conferencing, video conferencing services, cloud, cloud-based video conferencing, technology
    
Plantronics
White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Apps have become critical to small businesses’ success. Small businesses are increasingly using apps in their daily operations. According to a recent survey, nearly three-fourths (72%) of small businesses are using apps on smartphones or tablets for their business and 38% report they could not survive—or it would be a major challenge to survive—without apps.
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apps, mobile apps, mobile applications, mobile platforms, technology
    
Plantronics
White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
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pbx, pbx phone system, internet phone systems, technology, communications
    
Plantronics
White Paper Published By: Plantronics     Published Date: Sep 27, 2013
Devices can ‘talk amongst themselves’. Technology jargon is often confusing and complicated. And more often than not, the only people that understand the terminology are the people that coined it to begin with. For example, take the term Unified Communications (UC). If you say it a few times and really think about it, you’ll probably get a sense for what it means. But just in case you don’t, let’s break it down and talk about how it can help you.
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unified communications, unified communications solutions, communications, technology, collaboration tools
    
Plantronics
White Paper Published By: Ring Central     Published Date: Aug 28, 2013
Nothing is more important to business success than communicating professionally and promptly with customers and colleagues. The way businesses communicate and handle incoming calls, and everything from faxes to conference calls, affects public perception of the company. Evolving businesses can better serve customers and enhance the way employees work by adopting the most readily available and affordable technology. In today’s world, leading edge communication begins and ends with a high-speed Internet-enabled, cloud-based, IP-connected phone service from RingCentral.
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cloud based system, business phone system. cloud based, telecom, business process, business communications
    
Ring Central
White Paper Published By: Ring Central     Published Date: Aug 28, 2013
Business of all sizes have a fundamental reliance on their communications infrastructure. We use it to interact with our colleagues, our customers, partners and suppliers and for them to communicate with us. Our ability to effectively communicate defines our capacity to conduct our business successfully. This guide is designed to help you with the considerations you should be taking when looking to implement a new communications solution. It will provide you with the tools you will need to start.
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phone solution, advice and considerations, ring central, communication, business communication
    
Ring Central
White Paper Published By: IBM     Published Date: Aug 21, 2013
In many enterprises, marketing is a multichannel effort that includes a wide range of touch points. The touch points range from websites and email promotions to traditional print advertising, postal mail, and broadcast, and direct sales by phone and in-person sales teams. But too often, each channel works independently, accountable to its own objectives, unaware of the efforts and results made within other marketing channels. As a result, call centers speak to customers without knowing the offers the customers previously accepted or rejected. In addition, emails launch without reference to online promotions and websites present messages that disregard their visitors’ previous contact history.
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cross channel marketing, customer communications, interactive marketing, multi-channel marketing, sales
    
IBM
White Paper Published By: Wheelhouse     Published Date: Aug 13, 2013
This infograph displays the comparison between a Hosted VoIP & VoIP PBX explaining the differences between service maintenance, phone system and upfront costs. By reading this infograph, you will be able to figure out whether Hosted VoIP or VoIP PBX is a better fit for your business.
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hosted voip, voip pbx, infograph, wheelhouse, idg
    
Wheelhouse
White Paper Published By: Wheelhouse     Published Date: Aug 13, 2013
There are lots of possible reasons you might want to switch to a new phone system. The old one might cost too much or be too troublesome to operate and maintain. It might not be flexible enough. It might not be reliable enough. Or it just might not have the kinds of features and capabilities that you need in today’s competitive business climate. But even the thought of switching can be intimidating. There is an enormous number of factors to consider. They have to do with cost, features, technical complexity and other issues. And the impact of each factor varies depending on what kind of system you’re changing from. In short, when it comes to switching phone systems, nothing is simple or straightforward.
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phone systems, wheelhouse, idg, telecom
    
Wheelhouse
White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
Are you spending more time than you anticipated shopping for a new business phone system? Evaluating all of the phone system options on the market can be quite time consuming. Rather than wasting valuable time looking at a system that won’t fit needs of your size of business, it pays to focus in on those phone systems that are truly appropriate for your needs. Compare Business Products has prepared the following comprehensive listing and reviews of the five leading phone systems on the market for each of the following business size categories: • Small-size businesses • Medium-size businesses (includes both on-premises and hosted solutions) • Enterprise-level businesses
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phone system, business, business technology, telecom
    
Wheelhouse
White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
Unified Communications, or UC, has no official or even widely accepted definition. Pundits, analysts and journalists all have their own descriptions. So do vendors – theirs just happen to fit their own products perfectly. But this lack of consensus doesn’t mean the term is meaningless. In fact, unified communications is a complex but very real phenomenon. And this phenomenon has the potential to radically improve businesses’ ability to communicate.
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unified communications, communications, business technology, telecom, research
    
Wheelhouse
White Paper Published By: Wheelhouse     Published Date: Aug 09, 2013
Business telephony is changing more rapidly than ever before. Several developments are driving this accelerating change. They range from targeted technical initiatives to broad communication technology trends. If keeping your business communication strategy up to date seems difficult now, it will become much more so in the future. It is also important to stay abreast of – or ahead of – the latest developments; if you don’t, you’ll find yourself with a seriously outdated communication system. And that could put you at a competitive disadvantage.
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communications, strategy, future-proofing, telephony, business technology
    
Wheelhouse
White Paper Published By: CDW     Published Date: Jun 18, 2013
A mix of well-thought-out policies and up-to-date technologies are needed to protect critical data.
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cdw, mobile security, protecting data, critical data. notebooks, smartphones
    
CDW
White Paper Published By: Sonus     Published Date: Jun 07, 2013
Enterprises were originally attracted to PRI trunking because it saved them money.
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sonus, pri trunking, sip trunk, abcs of sip trunking, wireless
    
Sonus
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